Developing a cultural intelligence capability dtic. Cultural differences were not the main reason the daimlerchrysler merger proved disastrous. It has three componentsthe cognitive, the physical, and the emotionalmotivational. Separate one page or a whole set for easy conversion into independent pdf files. Cultural intelligence powerpoint flevypro document. A quotient filter is a spaceefficient probabilistic data structure used to test whether an element is a member of a set an approximate member query filter, amq. Intelligence quotient, or in other words iq, is a ratio to test the intelligence of a human being regardless of hisher age using standardized tests. Global leadership, iq and global quotient north american. Its the ability to relate and work effectively with people from different cultural backgrounds and it goes beyond existing notions of cultural. This poor cultural fit resulted in years of bitter infighting in the new company, and resulted in a loss of an estimated billion dollars in market. Cultural intelligence is also known as cultural quotient cq, which is derived from iq. The role of cultural intelligence in crosscultural. Integrating cultures after a merger bain brief bain.
The concept of iq was first introduced by the german philosopher and psychologist william stern by the german term intelligenz. Combine pdfs in the order you want with the easiest pdf merger available. He is president of the cultural intelligence center in east lansing. Social intelligence makes us more adaptive to our social environment and be. The cq concept was first introduced by two business researchers, christopher earley and soon ang, in their 2003 book, cultural intelligence. The most insightful cultural observers often are outsiders, because cultural givens are not implicit to them. Cultural intelligence is a crucial skill in todays world. Culture assessments for mergers and acquisitions talent. Culture everyone possess hard to quantify the way we do things around here. Pdf the relationship between emotional intelligence. The potential to merge cq popular theories with the military culture is apparent. Broadly, the studies find and the theory puts forth that there is a higher consequence arising from preexisting structural characteristics, over those that are cultural. Earley and ang defined cultural intelligence as the ability to adapt to new cultural settings.
Historically, we have enjoyed a great culture, a profitable business, and high employee satisfaction ratings. In spite of the wide range of potential academic and socio cultural challenges mentioned, some studies have identi. It captures an outsiders seemingly natural ability to interpret someones unfamiliar and. Results also support the common expectation that organizational complexity is a. Our pdf merger allows you to quickly combine multiple pdf files into one single pdf document, in just a few clicks. The development and validation of the business cultural. Culture quotient sharpening your awareness of how culture helps companies succeed in order to survive, humans must provide for their material, emotional and intellectual needs. Intelligence quotient and its environmental factors in. Cultural intelligence cq is the capability to function effectively in intercultural contexts, as discussed in earley and ang 2003 cited under conceptualization of individuallevel cq. Cultural intelligence can be vital in cross national work, mergers, and project groups. A study of cultural differences in crossborder mergers. Do high intelligence quotient iq people adjust better than others to new cultural challenges. Power power problematic success very dependent on the. Cultures can be a makeorbreak factor in the merger equation.
Every tool you need to use pdfs, at your fingertips. This instrument specifically addresses the limitations of existing cq measures. Merge, split, compress, convert, rotate, unlock and watermark pdfs with just a few clicks. These experts argue that cq is about more than cultural sensitivity. The 20 item scale questionnaire showed the way to combine cq. Cultural issues in mergers and acquisitions leading through transition. About cultural intelligence cultural intelligence center. In some cases it can even use the merger to import the acquirees culture into its own organization. Alon and higgins 2005 have developed a conceptual model that suggests that cultural and eq factors are both present in global leadership. Cultural iceberg behaviours and practices attitudes core values 14.
Culture visible culture differences invisible culture roots. Sherwood lingenfelter, author of ministering crossculturally in an era of driveby shortterm missions, selfish service projects, and ugly americans, david. Although these challenges were largely constrained within the expatriate population 1 to 2 decades ago, rapid glo. The only way to implement actual culture change is to integrate the behavioral elements of the new culture into the daily business activities, and then, by dramatically changing the reinforcementsthat is, the positive and negative consequences that managers apply on a daily basis with their direct reports. A behavioral theory of the merger carnegie mellon university. Pdf global leadership, iq and global quotient researchgate. The cultural fit, cultural potential, communication, and direction in the preduringpost stages of an acquisition are very important. This document was created with prince, a great way of getting web content onto paper. The relationship between emotional intelligence, transformational leadership and organizational culture article pdf available september 20 with 5,510 reads how we measure reads. How to boost your cultural intelligence and chances of. Differing goals and reputations, decisions chrysler made that predated the merger, and cost savings that failed to materialize played a larger role. Your focus and your objectives naturally depend on where the deals greatest value lies.
A query will elicit a reply specifying either that the element is definitely not in the set or that the element is probably in the set. The costs of the merger will show immediately after the deal, whereas. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. If crossselling product lines is a key to the merger s success, for example, integrating the salesforce culture will be essential. Improve your cq for ministry effectiveness written for anyone who is serious about ministry, this book explains why cultural intelligence is essential and what one must do to develop and employ it in the practice of ministry.
Sanchezburkss research on cultural barriers in business found that job candidates who adopted some of the mannerisms of recruiters with cultural backoctober 2004 141 please purchase pdf split merge on. Yet there has been little progress in the research literature exploring the role that culture may play in the. Originally, the term cultural intelligence and the abbreviation cq was developed by the research done by christopher earley 2002 and earley and soon ang 2003. They can also access all the presentations, playbooks, books, articles, checklists, software, assessments, webinars, research, tools, and templates on. Professors christopher earley and soon ang introduced the concept of cultural intelligence in their 2003 book of the same name. Cq can refer to the capability of an individual, a team, or a firm. Cultural intelligence quotient cq refers to an individuals capabilities to function and. It was developed by christopher earley and elaine mosakowski, based on a study of 2,000 managers across 60 countries. Cultural intelligence or cultural quotient cq is a term used in business, education, government and academic research.
The role of organizational culture in mergers and acquisitions. According to creswell 1998, 58 an etnography is a description and interpretation of a cultural or social group or system. Cultural intelligence cq is a model that ability to cope with national, corporate, and vocational cultures. Cultural intelligence and its importance in the workplace. Underestimating the importance of the cultural element is. But the culture clash unquestionably got the partnership off to a rocky start. Pritchett merger integration certification workshop attendees, and paid website subscribers can access this resource.
As this research sought to report on cq truths, that is, it. Rather, its the ability to function effectively and respectfully, accomplish goals, and be creative in diverse settings. These are satisfied by culture, a complex system that includes tools, language, arts and beliefs. Dominant merger partner or other merger partner likely outcome comments. Culture civilization education, manners, arts and crafts and products. Cultural intelligence can be understood as the capability to relate and work effectively across cultures. At the time of the merger, mercury was a decorous, understated, hierarchical company. The importance and the influence of the corporate culture in a. Effective conflict resolution, successful negotiation and enhancing personal and professional relationships are all the foremost objectives of social intelligence. Cultural intelligence, or cq, is the ability to make sense of unfamiliar contexts and then blend in. The essential intelligence for the 21st century david livermore, ph. If your company is acquiring another organization, dont shortchange an assessment of the new acquisition. The merger was illfated from the start, as critics pointed out how the hp engineeringdriven culture was based on consensus and the salesdriven compaq culture on rapid decision making.
Im concerned that when we integrate into the new company, well lose our secret sauceour unique cultural. Cultural intelligence for leaders university of the people. Soda pdf is the solution for users looking to merge multiple files into a single pdf document. Cultural intelligence cq is a critical part of setting yourself apart in todays globalized world of artificial intelligence, machine learning, and innovation. Managing cultural integration in crossborder mergers and acquisitions daniel r. Explorer quotient is a registered trademark of the canadian tourism.
Advance planning, including the five steps outlined here, will not only make mergers and acquisitions go more smoothly, it will help ensure a successful merger with a promising future and make employees proud to be part of the new organization. It is likely that every person knows intelligent people with very high iq scores who still cannot lead or. Pdf the present paper aims to identify and explore the role of. Cultural intelligence as a new approach to intercultural training for. Despite the increasing popularity of mergers and acquisitions, it has been reported that more than twothirds of large merger deals fail. In addition to negotiating price and other financial terms, organizations discussing a merger need to negotiate culture. Pdf merge combine pdf files free tool to merge pdf online. A cq personal development plan could help you to enhance your capabilities in areas where you see yourself as less capable of functioning effectively in culturally diverse situations. How to effectively merge company cultures crucial skills. As we are working and living in a multicultural community, acquiring a different set of perspectives, knowledge and skills is important. Cq is the ability to understand unfamiliar contexts, and then to adjust. Culture quotient cq and its quantitative empirical application to chinese cities jing lin 1,2,3, jianming cai 1,2,3, yan han 1,2,3, he zhu 1,2,3 and zhe cheng 4 1 institute of geographic sciences and natural resources research, chinese academy of sciences, beijing 100101, china. Why you need cultural intelligence and how to develop it. The test of your potential for crosscultural success.
1551 1529 31 75 707 637 1463 1236 1590 522 246 1570 1450 691 450 770 569 1338 1019 435 500 1247 814 1577 1653 1376 935 794 333 584 1268 1186 1398 978 1420 528 180 304 801 1019 632 752 636 1003 1325 1056 471 753 566 133